A Remote Control Panel
Think of Device Management as a secure control panel for company, school or support devices. You decide what the device is for, then the settings are applied consistently.
Quick Service Answers
These answers explain Device Management, also known as MDM, in plain English: what it is, what it can control, who it suits, how much it starts from and where privacy or consent needs to be clear.
| Starting price | Device Management starts from AUD $39 per month. |
|---|---|
| Plain-English meaning | A central control panel for organisation-owned or approved phones, tablets and laptops. |
| Devices | Managed phones, tablets and laptops for businesses, schools, families, carers and support teams. |
| Service area | Australia-wide Device Management support, with local setup options by confirmed scope. |
| Related services | Managed IT covers broader ongoing business IT support, while On-site Support and Remote Help suit one-off troubleshooting. |
Device Management, also known as Mobile Device Management or MDM, is a way to manage phones, tablets and laptops from one central place instead of setting up every device manually. It can help approved devices receive the right apps, Wi-Fi, password rules, restrictions, updates and lost-device protections. My IT Shop Device Management starts from AUD $39 per month.
For a school, Device Management can keep learning tablets focused on learning apps and school resources while restricting games, unsafe websites and settings changes. For delivery drivers or field staff, it can keep maps, job apps and messaging ready while protecting company data if a phone is lost, stolen or returned.
Device Management is mostly about easier setup, device security, app control and protecting organisation data. Location tracking, geofencing, lock or wipe controls should only be enabled where device ownership, authority and consent are clear. My IT Shop scopes those controls before setup so the device stays useful without unnecessary oversight.
Device Management is best when the main problem is controlling and protecting phones, tablets or laptops. Managed IT is better when a business needs ongoing support across users, email, internet, networks, backups, security and business systems. On-site Support or Remote Help can suit one-off troubleshooting before a managed plan is needed.