admin_panel_settings Device Management

Device Management For Clear Control And Less Guesswork.

Device Management (MDM) is a central control panel for phones, tablets and laptops your business, school, family or support organisation is responsible for. It helps install the right apps, apply Wi-Fi and security settings, keep devices consistent and protect information if a device is lost.

business Businesses, schools and teams family_restroom Families, carers and support devices Phones, tablets and laptops
payments Plans Start From

$39

Plans start from $39 per month. We confirm device count, ownership, consent, allowed controls and setup needs first, so the service fits the devices rather than feeling like surveillance.

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Approved Apps & Wi-Fi Set up work, school or care apps and Wi-Fi without handling every device one by one.
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Lost Device Response Lock, locate or wipe enrolled devices where ownership, consent and settings allow.
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Password & PIN Rules Apply practical security rules so devices are easier to protect and support.
translate Device Management in Plain English

One Control Panel for the Devices Your Organisation Owns.

Instead of setting up every phone, tablet or laptop one by one, Device Management lets approved devices follow the same rules, apps and security settings from one central place. It starts from $39 per month.

dashboard What It Is

A Remote Control Panel

Think of Device Management as a secure control panel for company, school or support devices. You decide what the device is for, then the settings are applied consistently.

apps What It Does

The Right Apps Stay Ready

Approved apps, Wi-Fi settings, passcode rules and basic restrictions can be pushed to enrolled devices without manually rebuilding each one.

lock Why It Matters

Lost Devices Are Less Risky

If a device is lost, stolen, returned or reassigned, eligible enrolled devices can be locked, wiped or prepared for another user where authorised.

privacy_tip Good To Know

It Is Not Just Tracking

Device Management is mostly about setup, security, app control and protecting organisation data. Location or wipe controls should only be scoped with clear authority and consent.

school School Example

School Tablets Stay Focused on Learning.

For school-owned tablets, Device Management can keep learning apps, textbooks, school websites and class resources available while blocking games, unsafe sites or setting changes that get in the way.

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Approved Learning Apps Install or update approved education apps in bulk instead of touching every student tablet.
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Safer Restrictions Limit games, app stores, unsuitable websites or settings that students should not change.
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Reset & Reassign Lock, wipe or reset tablets when they are lost, returned or ready for another student.
local_shipping Delivery Team Example

Work Phones Stay Ready for the Job.

For delivery drivers, field staff or mobile teams, Device Management can keep maps, job apps and messaging available while protecting company information if a phone is lost, stolen or a worker leaves.

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Maps & Job Apps Keep the work apps drivers need installed and harder to remove accidentally.
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Settings Stay in Place Prevent important settings, accounts or app rules from being changed without approval.
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Company Data Protected Lock or wipe enrolled devices where authorised if hardware goes missing or changes hands.
verified_user Main Benefits

Control, Consistency and Less Manual Setup.

Without Device Management, every device can end up with different apps, passwords, settings and problems. With Device Management, devices are easier to set up the same way, secure the same way and support at scale.

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Centralised Control

Manage phones, tablets and laptops from one place instead of relying on manual setup every time.

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Remote Lock And Wipe

Protect private or business information if a device is lost, stolen or passed to a new user.

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App And Policy Deployment

Install approved apps, remove apps that should not be there and apply usage settings quickly.

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Faster Setup For New Users

Enrol and configure devices with less manual work for new staff, family members or supported users.

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Asset Visibility

See which devices are active, configured and still supported, so nothing quietly falls through the cracks.

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Better Security

Enforce passcodes, updates, app controls and device rules suited to the way the device is used.

tune What Device Management Can Do

Practical Controls for Everyday Device Problems.

These are the useful controls behind the plain-English examples: approved apps, safer settings, Wi-Fi setup, location options, lock or wipe response and support rules where authorised.

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Access

Password Resets

Help people get back into approved devices faster when password or passcode support is needed.

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Location

Geofence Alerts

Create location boundaries for devices where the owner or authorised representative has approved that control.

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Visibility

Location Tracking

Locate enrolled devices to help with recovery, logistics or support for people who need extra oversight.

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Apps

Install Apps Remotely

Push approved apps without needing each device brought into the shop.

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Apps

Uninstall Apps Remotely

Remove unwanted, unsafe or distracting apps from managed devices when policy allows.

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Setup

Auto Wi-Fi Setup

Preload Wi-Fi settings for home, office or care environments so devices connect cleanly.

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Recovery

Remote Factory Reset

Reset devices remotely when they are lost, changing hands or need a clean start.

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Safety

Parental Controls

Support app restrictions, safer browsing patterns and device rules for children or vulnerable users.

accessibility_new NDIS, Families And Supported Use

Helpful Control Without Making The Device Feel Complicated.

For people with disabilities, families, carers and support coordinators, device management can reduce the stress around lost devices, confusing settings, unsafe apps and repeated setup problems.

We keep the conversation practical and consent-led: who owns the device, who is allowed to request changes, what should be restricted, what should stay private and what support goals the device is meant to help with.

favorite Support-Friendly Setup

Great for shared care, learning, routine and communication devices.

Device Management can help keep essential apps available, reduce distractions, simplify Wi-Fi setup and make device recovery easier if something goes missing.

business_center Business Use

Better Device Control For Small Teams, Clinics, Trades And Field Staff.

Device Management suits teams that hand devices to staff, use shared tablets, need faster onboarding or want confidence that business data can be protected if hardware goes missing.

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New user setup Prepare devices with the right apps, Wi-Fi and access settings before a staff member starts.
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Device register Keep track of what is enrolled, who uses it and whether it is still supported.
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Lost device response Lock, locate or wipe enrolled devices when the risk level calls for it.
home Home And Care Use

Useful For Families, Carers And People Who Need A Simpler Device Experience.

The goal is not surveillance for its own sake. It is to make the device safer, more reliable and easier to recover or reset when support is genuinely needed.

  • check_circle Keep essential communication, banking, health or learning apps available and easier to find.
  • check_circle Use app restrictions and parental controls to reduce unsafe or distracting use.
  • check_circle Support people on NDIS plans with a clearer process for approved device changes.
shield_lock Security And Privacy

More Secure Devices Need Clear Rules.

Device Management can be powerful, so it should be set up with clear authority, privacy expectations and written approval from the device owner or responsible organisation before controls like location, restrictions or wiping are enabled.

My IT Shop can help scope the right balance: enough control to protect the device and support the user, without adding settings that are unnecessary for the situation.

vpn_lock Safer By Design

Policies, passcodes, app controls and recovery options in one managed approach.

Start lean, then add controls as the device environment becomes clearer.

Device Management Starts from $39 per Month. Want to Know What Setup Fits Your Devices?

Send a quick enquiry with the number of devices, who uses them and the controls you need. We will help you choose a practical starting point.

assignment Start a Device Management Enquiry

Tell Us What Devices You Need Managed.

Use the general enquiry form and mention Device Management, device count, user type and any must-have controls like location, app restrictions, Wi-Fi setup or remote wipe.





    What Is Device Management in Simple Terms?

    Device Management, also called Mobile Device Management or MDM, is a central control panel for phones, tablets and laptops that an organisation owns or is responsible for, so approved apps, Wi-Fi, security settings and restrictions can be managed consistently.

    How Much Does Device Management Start From?

    Device Management starts from $39 per month. The final price depends on how many devices are involved, who owns them, what controls are needed and how much setup support is required.

    Is Device Management Just Tracking or Spying?

    No. Device Management is mainly about device setup, security, app control, easier support and protecting organisation data. Location tracking, lock or wipe features should only be enabled where ownership, authority and consent are clear.

    Can Device Management Help Schools With Student Tablets?

    Yes. For school-owned tablets, Device Management can install learning apps, keep school resources available, block unwanted apps or websites, prevent setting changes and help reset or reassign a device when a student leaves.

    Can Device Management Help Delivery Drivers or Field Staff?

    Yes. For work phones and tablets, Device Management can keep maps, delivery apps, job systems and messaging ready while protecting business data if a device is lost, stolen or returned by a staff member.

    Can Apps, Websites, Wi-Fi and Settings Be Controlled?

    Yes, depending on the device and enrolment method. Device Management can help install approved apps, block unwanted apps or websites, apply password rules, connect devices to Wi-Fi and prevent users from changing important settings.

    What Happens if a Device Is Lost, Stolen or Reassigned?

    For eligible enrolled devices, Device Management can support lost-device response such as locating, locking, wiping or resetting the device. The available actions depend on the device, ownership, enrolment type and agreed controls.

    Does Device Management Replace Managed IT or Normal IT Support?

    No. Device Management is a device-control layer. Managed IT is broader support across users, systems, email, internet, security and business technology. Some businesses use both together.

    Quick Service Answers

    Quick Answers for Device Management

    These answers explain Device Management, also known as MDM, in plain English: what it is, what it can control, who it suits, how much it starts from and where privacy or consent needs to be clear.

    Starting priceDevice Management starts from AUD $39 per month.
    Plain-English meaningA central control panel for organisation-owned or approved phones, tablets and laptops.
    DevicesManaged phones, tablets and laptops for businesses, schools, families, carers and support teams.
    Service areaAustralia-wide Device Management support, with local setup options by confirmed scope.
    Related servicesManaged IT covers broader ongoing business IT support, while On-site Support and Remote Help suit one-off troubleshooting.

    Customer Questions This Page Should Answer

    • What is Device Management in simple terms?
    • Can My IT Shop manage school tablets or delivery driver phones?
    • Can Device Management install apps, block websites, set Wi-Fi, locate or wipe enrolled devices?
    • Do I need Device Management, Managed IT, On-site Support or Remote Help?

    Device Management Is a Central Control Panel for Devices

    Device Management, also known as Mobile Device Management or MDM, is a way to manage phones, tablets and laptops from one central place instead of setting up every device manually. It can help approved devices receive the right apps, Wi-Fi, password rules, restrictions, updates and lost-device protections. My IT Shop Device Management starts from AUD $39 per month.

    • Device Management is useful when the organisation owns the devices or has clear authority to manage them.
    • Common controls include approved apps, app or website restrictions, Wi-Fi setup, passcodes, updates and remote lock or wipe.
    • Device count, consent, controls and setup are confirmed before commitment.

    Schools, Delivery Teams, Families & Carers

    For a school, Device Management can keep learning tablets focused on learning apps and school resources while restricting games, unsafe websites and settings changes. For delivery drivers or field staff, it can keep maps, job apps and messaging ready while protecting company data if a phone is lost, stolen or returned.

    • School-owned tablets can be locked, wiped or reassigned when a student leaves or a device is lost.
    • Work phones can keep approved apps and settings in place for drivers, trades and field teams.
    • Families, carers and NDIS-related support contexts should balance safety, independence, privacy and consent.

    Device Management Is Not Just Tracking

    Device Management is mostly about easier setup, device security, app control and protecting organisation data. Location tracking, geofencing, lock or wipe controls should only be enabled where device ownership, authority and consent are clear. My IT Shop scopes those controls before setup so the device stays useful without unnecessary oversight.

    • Privacy expectations should be written down before location or wipe controls are enabled.
    • Device Management does not replace broader Managed IT support, but it can work alongside it.
    • Supported-use cases should balance safety, independence, privacy and consent.

    Device Management, Managed IT and One-off IT Help

    Device Management is best when the main problem is controlling and protecting phones, tablets or laptops. Managed IT is better when a business needs ongoing support across users, email, internet, networks, backups, security and business systems. On-site Support or Remote Help can suit one-off troubleshooting before a managed plan is needed.

    • Use Device Management for approved apps, restrictions, device setup, Wi-Fi, passcodes and lost-device response.
    • Use Managed IT when the business wants ongoing technology support and clearer responsibility across systems.
    • Use On-site Support or Remote Help for a specific issue such as Wi-Fi, printers, email, routers or device setup.